Privacy policy

Privacy Policy

Last Updated: 22 October 2025

At House of Essentials UK, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order or visit our website, we may collect your name, email address, phone number, delivery address, order details and basic website usage information.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support and order updates.
Handle returns and refunds.
Improve our website and shopping experience.
Send promotional updates where permitted.

Payments & Security

Our store is powered by Shopify. Payments are handled through secure payment providers. We do not store your full card details.

Sharing Your Information

We only share necessary information with trusted service providers, such as payment processors, delivery companies and Shopify, to operate our store.

Cookies

Our website uses cookies to support shopping features and improve your browsing experience. Where required, we ask for your consent before using non-essential cookies.

Your Rights

Under applicable UK data protection laws, you may request access to, correction of or deletion of your personal information, subject to legal requirements.