Shipping policy

Shipping Policy

Last Updated: 22 October 2025

At House of Essentials UK, we aim to make your shopping experience smooth and reliable.

Order Processing

Orders are processed as quickly as possible. Processing times may vary during weekends, public holidays and busy periods.

Shipping & Delivery

We deliver to eligible UK addresses. Available shipping options, delivery charges and estimated delivery times are displayed at checkout.

Delivery estimates are not guaranteed, and occasional delays may occur due to courier services or circumstances beyond our control.

Order Tracking

Where tracking is available, details will be provided once your order has been dispatched.

Incorrect Delivery Information

Please ensure your shipping address and contact details are correct before completing your order. If you notice an error, contact us as soon as possible.

Delayed or Missing Orders

If your order is delayed, missing or arrives damaged, please contact our support team. We will help investigate and resolve the issue in accordance with your consumer rights.